What is VoIP?
VoIP or Voice over Internet Protocol is the routing of phone calls over the Internet so that you can enjoy free calls.

Is it difficult to migrate to VoIP?
Absolutely not; if you choose VoiceGear. With VoiceGear switching over to VoIP is just a matter of 24hrs.

Does VoiceGear provide VoIP service for home users?
No. VoiceGear provides VoIP solutions for corporates and government bodies only.

Do I need to buy new phones?
You can use your existing phones along with analog telephone adapters.

Where can I use VoIP?
You can communicate between your branch offices located across the globe using VoIP and this will be absolutely free of cost.

Can I call international numbers?
Yes, and for a cost as low as Re.1/min or lesser, to most destinations around the world.

Can I call a PSTN number from my VoIP phone?
No, if it is an Indian number.

Top five reasons to switch to VoIP:
1. Considerable savings in ISD costs and free interoffice calling.
2. Scalability
3. Features like voice conferencing, video calls etc.
4. Voice quality better than landline phones
5. Web-based user- friendly and easy control panel

What do you mean by low bandwidth mode in VoiceGear server?
VoiceGear servers utilizes minimal bandwidth (Only one third the amount of bandwidth used by any conventional SIP server) and provides better than landline voice quality.








What does UTM stand for?
UTM stands for Unified Threat Management. An unified device which consists of firewall, gateway anti-virus, gateway anti-spam, intrusion detection system, URL filtering, VPN, Load balancer, ISP failover, web categories, QOS routing and BW shaping, time/user based browsing restriction, etc,.

Is it a single physical box?
Yes.

What is VPN?
VPN stands for Virtual Private Network. VPN is the technique of emulating a single secure LAN across multiple locations through a public network.

Why is VPN necessary for my organization?
1. Data Security
2. Inter-office connectivity, as in the case of LAN

What constitues a VPN solution?
A VoiceGear UTM equipment per office.

How much bandwidth do I need?
If you are currently using a X kbps VPN connection, you will need X/2 kbps DSL to replace it.

How do I save costs?
By replacing expensive leased lines and VPN links with lower capacity broadband connections.

What does the load balancer do?
It balances the load among the various network connections you have. You can load balance upto four links with VoiceGear UTM equipments.

What if a network connection fails?
When one of your network connection fails, the UTM device automatically routes the data through other active network connections.

Do I need a public static IP at all nodes?
No. You need one static IP for the server. The clients can be on a dynamic or even a NAT IP.